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A Mouth Ulcer That Won’t Heal: When Should You Worry?

by Dr. Bilverdi | 13/08/2026 | Mouth Cancer Screening

Mouth ulcers are extremely common and almost always harmless. Most turn up uninvited, hurt for a few days, and disappear within a week or two without any help at all. A mouth ulcer that won’t heal is a different matter, and there is one simple rule worth knowing: three weeks.

This is written to inform rather than alarm, because the great majority of long-lasting ulcers still turn out to be nothing serious.

On this page

The three-week rule

An ulcer or sore area in the mouth that has not healed within three weeks should be examined by a dentist or doctor.

That is the whole rule, and it is worth committing to memory. Three weeks is long enough that ordinary ulcers will have resolved, and short enough that anything requiring attention is found early. Getting it checked is not expecting the worst; it is how you make sure of the best.

What normal mouth ulcers are like

Typical ulcers are round or oval, white, yellow or grey in the centre with a red border, and they hurt, particularly with spicy or acidic food. They usually appear inside the cheeks, on the lips or under the tongue, and they heal on their own within one to two weeks.

Recurrent ulcers, arriving in crops every few weeks, are also common and usually benign, though worth mentioning at your check-up so the pattern is on record.

Why ulcers happen at all

Common triggers include:

  • Biting your cheek or tongue accidentally
  • A sharp tooth, a rough filling or a denture rubbing
  • Stress and tiredness
  • Hormonal changes
  • Certain foods
  • Stopping smoking, which can trigger a temporary crop
  • Some medications, and occasionally deficiencies in iron, vitamin B12 or folate

That third bullet is worth noting: an ulcer caused by something rubbing will keep recurring in the same spot until the cause is dealt with. A denture edge or a sharp tooth is easily smoothed, and our page on denture adjustment covers the former.

Other changes worth getting checked

Alongside long-lasting ulcers, these deserve an examination:

  • Red or white patches in the mouth that persist
  • A lump or thickened area in the mouth, on the lip, or in the neck
  • Persistent unexplained numbness in the mouth or lip
  • Ongoing hoarseness or a change in your voice
  • Difficulty swallowing that does not resolve
  • An area that bleeds easily without an obvious cause

Most of these have entirely innocent explanations. They are on the list because checking is quick and knowing is better than wondering.

What happens if you come in

The examination itself is quick and completely painless: a careful look at the area under good light, an examination of the rest of your mouth, tongue and throat, and a gentle feel of your jaw and neck.

Most of the time you leave reassured, sometimes with a cause identified and dealt with, such as a rough edge smoothed. Occasionally an area is monitored and re-checked after a set interval, which is a normal and sensible step rather than a worrying one.

Where a change genuinely warrants specialist assessment, an urgent hospital referral is made promptly and you are told exactly what to expect. Screening does not diagnose; it makes sure the right eyes see the right things quickly. Our page on mouth cancer screening explains how this fits into every check-up.

Who is at higher risk

Smoking is the leading risk factor, and heavy alcohol use raises risk further, with the two multiplying each other when combined. HPV is an increasingly recognised factor, particularly towards the back of the mouth and throat, and risk rises with age.

Having said that, mouth cancer does occur in people with none of these, which is precisely why screening at this practice covers every patient at every check-up rather than only those who look higher risk. The NHS page on mouth cancer sets out the risk factors and symptoms in more detail.

If you smoke and have been thinking about stopping, our smoking cessation support is judgement-free and genuinely useful.

Checking your own mouth

Two minutes once a month, in good light with a mirror. Look at your lips inside and out, your gums, the roof of your mouth, inside both cheeks, and your tongue including its sides and underside. Then feel gently along your jaw and down your neck.

You are not trying to diagnose anything. You are simply learning what your normal looks like, so that anything new stands out and gets seen promptly. Alongside your regular check-ups, that is a genuinely effective safety net.

The bottom line

Most mouth ulcers heal within a fortnight and need nothing more than patience. An ulcer that has not healed within three weeks should be checked, along with any persistent patch, lump or unexplained change. Usually it turns out to be nothing, and finding that out takes five minutes.

If something in your mouth has been there longer than three weeks, please ring us on 01255 422506 rather than waiting to see. Our posts on mouth recovery after quitting smoking and gum disease cover two closely related areas of mouth health.

This article is general information rather than personal dental advice. Every mouth is different, so please speak to your dentist about your own teeth.

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Shawn Gardiner
5.0
17/11/2020

My wife Sharon has attended Tender Dental Care for the first time, she was very nervous at first. Dr Bilverdi and Hope soon put her at ease. She is back home now after having 3 teeth removed and very impressed with the treatment received so far. She now feels more at ease going forward.

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Kelly Kain
5.0
01/10/2025

I have recently had a cracked tooth, i got an appointment, i am so fearful of the dentist but when i got there such a lovely reception, the receptionist was absolutly brilliant, made me feel so welcome, and the dental nurse made feel that i had nothing to worry about, especially when u are so fearful of a dentist, and the clinician that actually did the work for me was so welcoming and again made me feel that i had nothing to worry about so professional, all of the team, thankyou so much. Will definatly recommend to friends and family

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02/09/2025

I was on holiday and experienced terrible tooth pain. I called these guys, they were amazing, booked me in early and sorted the tooth straight away. I can not thank them enough. I honestly thought I was going to die of pain. No other dentist could see me..

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james milleare
5.0
10/08/2017

Been coming here 20yrs and I can't complain, I'm very well looked after, superb treatment

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Alex Skidmore
5.0
26/04/2022

Excellent team, very warm and welcoming, and highly talented.

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Karen Sherlock
5.0
26/04/2023

Dr bilverdi was so good with me I was so scared of getting a damaged tooth removed I normally have sedation but I was brave and didn’t go for sedation so glad I didn’t He talks you through everything he is doing very gentle calming and professional Definitely going back Thank you so much

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Donna Winwood
5.0
06/01/2020

I contacted this dentist for an emergency appointment today due to severe pain. I was frightened due to a previous experience at another dentist.Hope the dental nurse and Mr Bilverdi were very good they reassured me and explained what they were going to do throughout my consultation. Thank you both for being kind, patient and understanding.

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Shelley Parris
5.0
25/04/2019

My new bridge is perfect couldn't fault the quality or care

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Phililp Trestain
5.0
22/10/2025

l had two teeth removed and this dentist was very good

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Garfolk
5.0
23/07/2020

Very friendly and professional service, all safety precautions were taken as well. Would highly recommend

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James Cotter
5.0
08/02/2018

Dr Bilverdi is a very good dentist. Always professional, on time and available to offer practical support. All my family are with Tender Dental Care and will not be changing anytime soon

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Laura Naude
5.0
12/07/2018

Dr Bilverdi is absolutely fantastic - best dentist I've ever been to. He's extremely accomodating, patient and caring, and has done a fantastic job on my teeth (fillings and a crown). He always goes the extra mile and really cares about his patients. The prices are very reasonable as well. Hope, the dental nurse is also just so lovely. I cannot recommend the practice highly enough. Thank you so much Dr Bilverdi and Hope!

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Emma Cotter
5.0
03/05/2018

I have been a patient here for a few years now, and have always had an excellent experience! My young children attend with me, they are treated with kindness and sincerity and have no concerns about visiting the dentist. Always super clean, all of the equipment, as well as the surgery itself are maintained to a very high standard. Dr Bilverdi and Hope are clearly very experienced and provide a great service.

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Barbara Thorpe
5.0
04/12/2019

I have been seeing Dr Bilverdi for nearly 20 years now. His care and attention to detail is first class and I have never had any trouble with his work. No filling or crown has fallen out and no treatment has had to be repeated. If you are not cleaning any areas he will point this out. A top class dentist and his assistant Hope is always very helpful and efficient.

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James Handscombe
5.0
04/01/2021

Just got back from seeing Dr Bilverdi. I was initially nervous going as it’s been far too long since I last went but I would throughly recommend this dentist. Made me feel very comfortable and I’m feeling confident for future appointments!

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andy beard
5.0
11/05/2021

Just back from a visit to this dentist, a very warm and welcoming from both the dentist and his dental nurse, very highly recommend, sorted my problem out very quickly and I never thought I would say this “ I’m actually looking forward to going back”

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Claire Wright
5.0
10/07/2023

I’m terrified of the dentist! This has meant that I have avoided attending pretty much all my adult life. My teeth were in an awful condition and I had to do something. Attending Tender Dental Care has been the best dental experience I’ve had, the thought, time, and care given has made a world of difference not only to my confidence in my smile but the avoidance of attending the dentist has been a complete turn around. The quality of work has been to the highest standards and the clinic is professional and warm. I cannot express how grateful I am for such brilliant care.

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Michael Vallely
5.0
20/07/2022

An amazingly professional and friendly service. They have brought my teeth back from the brink of extinction. With Dr. Bilverdi and Hope, I feel i am in safe and trusted pair of hands every time i attend. Would highly recommend!!!

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Justin Ormerod
5.0
09/03/2026

As a very nervous patient (we're talking panic attack in the waiting room in the past) Dr. Bilverdi and his nurse have been exceptional. I'm no longer scared to go to the dentist! He has a very calming and reassuring manner and takes the time to explain everything clearly. A single-dentist practice that has been there for 26 years, with a nurse who has worked with him for 15 years, is the main reason I chose this practice. That's not to say the other practices in the area aren't good. But I found Dr Bilverdi to be outstanding in all areas. As an anxious patient, it's good to know who I'm seeing every time. It's refreshing when you call to make an appointment, and the dentist answers the phone, and then when you arrive, he is sitting at the reception desk to greet you. Had to have several injections today and can honestly say that I barely felt a thing with zero pain! The numbing spray before the injections worked brilliantly. If you are nervous about visiting a dentist, I can highly recommend Dr Bilverdi at Tender Dental Care.

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Keith Rowland
5.0
17/02/2021

Wonderful service as usual. Dr Bilverdi and Hope always show care and concern and have the time to chat with you. My wife and I have both attended his practice for many years and would highly recommend it. We would not go anywhere else.

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kate hall
5.0
18/08/2017

15 happy and pain free years with this excellent practice

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ANN SCOTT
5.0
25/11/2021

I rung around several dentists before settling on Tender Dental Care. They could see me weeks ahead of any other practice but what sold it to me was the fact that the dentist himself answered the phone and was really friendly. I was so nervous about going and actually quite embarrassed about the state of my teeth but Dr. Bilverdi was not only patient but totally non-judgemental. He explained everything that was happening and didn’t go straight in for “you need lots of fillings”, which is always a concern when you pay privately. He instead gave me a whole range of options to consider in my own time. Dr. Bilverdi really took his time with me and at no point did I feel rushed or like I couldn’t ask more questions. Hope is also lovely and the quiet, nicely decorated environment is so much nicer than the usual bustling dentist waiting room. I was the only person on site during the appointment. The price is pretty reasonable too, with each cost being broken down before you agree to it. I have finally found a dentist I trust and will absolutely not be leaving it 6 years until my next visit! I went in terrified and tearful that I was going to loose all my teeth but left feeling relieved and relaxed. I can highly recommend!

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Sue Mason
5.0
21/11/2020

Would definately recommend this dental surgery,as a new patient Dr Bilverdi and Hope really put me at ease and I no longer fear going to the dentist. Thank you

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Cheryl Holland
5.0
10/09/2020

I needed an urgent appointment because of a tooth infection. I was seen to really quickly, treated with antibiotics. The tooth was taken out a week later. I was really nervous but I was put at ease by Dr Bilverdi and his assistant. The tooth came out OK in fact I didn't even feel a thing. I recommend Tender Dental Care, as the name says, Tender care.

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I was given an emergency appointment today and found everyone to be friendly and professional. Everything was explained to me clearly and honestly. I will definitely be returning to this practice in future instead of my previous dentist.

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Susan Wackett
5.0
03/07/2018

I have now been to Tender Dental Care several times and I am so very pleased with the excellent treatment I have received. Dr Bilverdi has been very kind , gentle and understanding. And his nurse Hope is a very kind young lady too. I have had too many bad experiences with dentists over the years but I am now trusting and at ease when I see Dr Bilverdi. Would highly recommend !

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Susan Barnett
5.0
09/03/2017

My husband & I cannot fault this dental practice, going is always a pleasant experience!

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